We thank you for lending a hand to make these accomplishments possible. These are just some of the major developments that occurred at The Lighthouse in 2014. On a warm summer day, many hands came together from the Lions Clubs and other groups who volunteered to build the playground and make it a reality for hundreds of children. This exciting venture came about through partnerships with Blue Cross and Blue Shield of Illinois and KaBOOM!, a national non-profit. The value of these synergistic relationships was also showcased in the creation of our new playground. They also bring in additional revenue to support The Lighthouse.
The centers not only provide life fulfilling work for individuals who are blind or visually impaired. These innovative call centers represent a social enterprise by being a successful business that incorporates a charitable mission.
This is another example where “Many Hands Light the Way!” If you want to purchase an I-Pass license-plate-mounted transponder or a roof-mounted transponder, you can go to the two tollway oases that are open, order online on, order by the I-Pass customer service phone number (80), or you can go to the Downers Grove headquarters. Begun at The Lighthouse this past fall, the facility to date employs nearly 60 staff members who answer calls to UI Health’s main customer service number. Word about our success led to the establishment of another major job-creating operation, the UI Health Customer CARE Center. This is a singular accomplishment for an organization dedicated, in part, to finding employment opportunities for these individuals. When the center opened in November, 2013, fewer than five percent of these employees were disabled or were Veterans. Generating most of those jobs in the past year were The Lighthouse’s call centers.įor example, the Customer Service Call Center, which we manage for the Illinois Tollway, now employs over 300 people, more than half of whom are blind, visually impaired, otherwise disabled or Veterans. It is through their tireless efforts and those of many others that allows The Lighthouse to continue to fulfill its critical mission of providing the highest quality services for people who are blind, visually impaired, multi-disabled and Veterans.Ī key component of our mission is to open doors to job opportunities for these individuals. Very difficult to get consistent or correct information from employees in the contact center and the Downers Grove iPass facility. They all help illustrate The Lighthouse’s major accomplishments in 2014 and embody the theme of this year’s annual report: “Many Hands Light the Way.” And, it takes the hands of a team of assistive technology specialists to show seniors the latest devices to help them cope with vision loss. It takes the hands of call center agents to assist motorists with questions about their Illinois Tollway I-Pass accounts. It takes the hands of volunteers to help build a new playground. Illinois Tollway system without having an I-PASS transponder via using Pay By Plate,īut the system is optimized to use by the I-PASS transponder, so the toll rates will be lower if you use the I-PASS.It takes many hands for The Lighthouse to provide the level of exemplary services it offers. If not, no problem, you can pay the toll with cash. Drive through a cash lane and if the transponder is activated, the red (stop) light will turn green automatically.
#Lighthouse ipass phone number download#
Download IPass Illinois and enjoy it on your iPhone, iPad, and iPod touch. You can contact I-Pass Illinois across the following mediums: Phone, Web. Drive through an I-PASS lane on any Tollway ramp and if there is a blue or yellow light, your transponder is working. Read reviews, compare customer ratings, see screenshots, and learn more about IPass Illinois. We are available to chat Monday-Friday, 8am - 6pm EST. Contact us with any questions, comments, or ideas so we can ensure your experience is a great one. How do you know if your IPass is activated? Our incredible Lighthouse 360 customer care team is accessible by phone or email. Once activated, transponders are ready for use within 24 hours in Illinois and within 48 hours in other states that accept I-PASS. The activation sticker is designed to be peeled off.Īctivation is required for transponders obtained at a Jewel-Osco orīut is not required for transponders obtained at a Tollway Customer Service Center.
#Lighthouse ipass phone number serial number#
The I-PASS serial number and the activation codeĪctivation sticker on your transponder (see below). The next best way to talk to their customer support team, according to other I-Pass Illinois customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Number in front of you, call 80, or go to While 80 is I-Pass Illinois's best toll-free number, there are 2 total ways to get in touch with them. With both your I-PASS serial number and the activation
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